Policies / Online Purchase Information
This On-line Purchase Information governs purchases made through the Decoremood.com. For Product or Online Order related inquiries please contact us via email. Please note we are available Monday-Friday from 8AM-8PM(EST) and Saturday 9AM-6PM(EST), excluding holidays.
Decora Mood has a NO RETURN/EXCHANGE policy. Each product is custom handmade to order and is one of a kind. In the unlikely event there is a product defect Decora Mood will handle this on a case to case basis. Please contact us for any questions in regards to the policies outlined above.
Shipping and Delivery
For security reasons, Decora Mood on-line purchases will require an adult signature upon delivery. In addition, purchases may not be shipped to P.O. boxes or APO/FPO, hotels, motels and forwarding units. Orders are processed and delivered Monday through Friday, excluding holidays. All products are made to order, please allow up to 3 weeks for production before items are shipped. Decora Mood cannot be responsible for unanticipated delays.
A shipping confirmation is e-mailed to you as soon as your purchase has been issued a tracking number .This will allow you to track the status of your shipment. Please note that is may take 2-3 business days for tracking information to become available. We will e-mail a delivery confirmation once we receive notification from that your purchase has been delivered.
To ensure the security of your delivery, a tracking number for each delivery is maintained. If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending us an e-mail
If you wish to cancel or modify your order, please send an e-mail as soon as possible. We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified.
All products are subject to availability; and we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fulfill your order.
Prices displayed on the Decora Mood website are quoted in Canadian dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.
Title to any products you order on this website, and risk of loss or damage to products, passes to you upon delivery, provided that we have received payment in full for the products.
Decora Mood accepts the following forms of payment for online purchases:
The transaction will be charged to your credit card only after we have verified your card details and received credit authorization.
Decora Mood charges provincial, federal and harmonized taxes on online transactions, as required by applicable laws.
Errors and Inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.
Governing Law and Jurisdiction
The statutes and laws of the Province of Ontario, Canada, without regard to conflict of law provisions, will apply to all matters relating to on-line purchases between you and Decora Mood. You agree that any and all disputes, claims, or controversies arising out of or related to the above terms shall be submitted to the exclusive jurisdiction and venue of the state and federal courts located in Toronto, Ontario”.
Thank you for visiting our Web Site (“Site”). YOU SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE. These Legal Conditions govern the use of and access to this Decoramood.com website.
Copyright, Trademark and Other Intellectual Property Protection
This Site as a whole, and all material on this Site, is protected by copyright and other intellectual property rights. See separate copyright and trademark notice for further information.
You agree that any and all suggestions, designs, concepts, photographs, testimonials, and other items or materials (except for your personal information) disclosed or submitted to Decora Mood through this Site or by other means (“Submissions”) are neither confidential nor proprietary to you. All submissions become Decora Mood’s property upon submission to Decora Mood. By making a Submission to Decora Mood, you assign to Decora Mood all rights, title and interests, including copyrights, in the Submission. Decora Mood has no obligation (i) to keep any Submission confidential; (ii) to pay you or anyone any compensation for any Submission or for using a Submission; or (iii) to respond to or acknowledge any Submission. You represent and warrant that no Submission you make will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary right. By making a Submission, you agree that Decora Mood has the right (but not the obligation) to copy, publish, distribute or use such Submission for any purpose, including, but not limited to, advertising, promotional, product development or other commercial purposes, without compensation to you or to any other person. You are and shall remain solely responsible for the content of any Submission you make.
This Site may contain links to other websites. Decora Mood is not responsible for the availability of, or any content or material contained in, or obtained through, any such sites. Decora Mood does not, by linking to another site, or by making reference to any third-party information, products or services, endorse those sites or materials. Any questions or comments relating to any other site should be addressed to the operator of those sites. No linking to this website is permitted without Decora Mood prior written permission.
Material in this Site may contain inaccuracies or typographical errors. Decora Mood is not liable or responsible for any inaccuracies or errors, or for any loss or damage caused by or arising from any user’s reliance on information obtained from or through this Site. It is your responsibility to evaluate the information and other content available through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice.
This site and the contents of this site are provided on an “as is” and “as available” basis. Decora Mood makes no representations or warranties of any kind, express or implied, including, but not limited to, warranties of title or freedom from malicious programs (such as viruses, worms or trojan horses) or implied warranties of merchantability or fitness for a particular purpose, with respect to this site or its contents and expressly disclaims any representations and warranties. Decora Mood does not represent or warrant that the information contained in this site is accurate, complete or up-to-date, that this site is free of defects or that any defects will be remedied. You agree, by using this site, that your use of this site is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this site, and that Decora Mood shall not be responsible or liable for any damages of any kind whatsoever arising out of, caused by or related to your use of this site. Where applicable law does not allow the exclusion of implied warranties, some or all of the foregoing disclaimers of warranty may not apply to you.
Limitation of Liability and Indemnity
In no event shall Decora Mood be liable for any actual, direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any other damages whatsoever, even if Decora Mood has been previously advised of the possibility of such damages, whether in an action under contract, tort or under any other theory, arising out of or in connection with the use, inability to use, or performance of the information, products and materials on this site. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, some or all of the above limitations may not apply to you.
Decora Mood shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these legal conditions if the same is wholly or partly caused by circumstances beyond our reasonable control.
You agree to defend, indemnify and hold harmless Decora Mood, its affiliates and their officers, directors, employees, from and against any and all claims, damages, losses, costs and expenses, including, but not limited to, reasonable attorneys’ fees and court costs, arising from or related to your use of this Site.
All materials on this Web Site (the “Site”), and the Site itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Decora Mood or its subsidiaries or affiliates, or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, trade dress and other materials contained in this Site, as well as the software used in the design and development of this Site. All rights are reserved, worldwide.
The materials contained in this Site are displayed for informational and promotional purposes only. This Site is solely for private, personal, and non-commercial use. You may download or copy materials in this Site solely for your personal non-commercial use. You do not obtain any right, title or interest in any material or software as a result of any such downloading or copying. You may not reproduce (except for your personal non-commercial use), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this Site, any of the materials in this Site, or any related software. Any other use of materials on this Site, including reproduction for purposes other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Decora Mood, is strictly prohibited.